We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Fast delivery a week courier-everything is fine
Taken the third day!!! Shipping to Russia. High quality goods.
pain killer, relaxing
Order came very quickly, for 6 days! As promised by sending of RF, in 5-15 days. Massager cool, good stretches back muscles, even at the lowest position. Recommend purchase, you will not regret.
IN general, all match, but gasket blue not very good quality
Brought quickly. Thanks, we will try
Very fast shipping to door
Received the goods very fast. Have been tested. All good. Thank you. Recommend.
Instant delivery in Kazan, massager is extremely difficult to put the second lock it seems to me the third at all really. Lay heavy hurt to get up, but then becomes easier, after a few uses loin is not very sore.
Fast delivery (in Калугу-5 days, for Russia). product description. the kind of durable, flexible. look!
Shipping 9 days. Product quality. Thing is useful for health.
Very good furniture product, my my back needed it, many thanks to the supplier recommend.
A parcel arrived for a week. -Not fully complete 2a пупырыша fell off! (
A great thing and quickly reached
After sitting in a chair literally could not stand up. WITH this device forgot about lower back pain. Recommend.
Good product. Like it.
Very fast 3 days before! Great I satisfied!
Everything is fine, good quality, easy to use, Excellent store!)
The order was 18 days. Delivered in the paragraphs shipping SDEK. The quality is good. Recommend product and store.
Very cool
its good.
The order is received. Use. Very satisfied. Thank You Very Much.
Thank you! In spite of the package, the product came safely in just 2 weeks. What I expected, fine-very durable plastic, for the first time do warm-up the minimum упоре top. Recommend those who need a little stretching for bottom of the spine.
Yet for this product can not say anything. After test will add a review. Goods come quickly, all match the description.